DigitalCoreHQ.com provides web hosting to clients nationwide, and we have a responsibility to protect each client and to provide the best services available. All clients of DigitalCoreHQ.com are subject to the following terms of service:
You agree to use all DigitalCoreHQ.com services and facilities at your own risk. DigitalCoreHQ.com specifically disclaims all warranties of merchant ability and fitness for a particular purpose. In no event shall DigitalCoreHQ.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold DigitalCoreHQ.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against DigitalCoreHQ.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless DigitalCoreHQ.com against liabilities arising out of: Any injury to person or property caused by any products sold or otherwise distributed in connection with DigitalCoreHQ.com’s server. DigitalCoreHQ.com reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from DigitalCoreHQ.com’s server. DigitalCoreHQ.com shall be the sole judge of what violates this Policy.
All domains hosted with DigitalCoreHQ.com are property of client and will be treated as such. Under no circumstances will DigitalCoreHQ.com trade or sell domains to 3rd party company’s. Clients have complete access to DNS, registrar and transfer.
After a domain expires, the registrant has 36 days to renew the domain. If they fail to do so, the domain is then deleted from our system. The registrant has an additional 30 days to reclaim the domain. A $150.00 fee will be placed to reclaim activation. If nothing is done after these additional 30 days, the domain will go back on sale to the public after approximately 5-10 more days ( 71-76 days from when the domain expired )
At this time we bill monthly, semi-annually and annually, depending upon the plan. If you are not satisfied within your first 30 days of payment we would be happy to provide you with a full refund (For some special offers the money-back-guaranteed day will be varied; and Domain Name registration fee and design services are nonrefundable). We accept Visa, Master Card, American Express, Discover Card.
Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we notified otherwise or request to cancel.
Deposit fees are required before any work can be done to your product, from that point we will continue constructing your product based on available funds, in which DigitalCoreHQ.com will contact you via email regarding additional payment required for work to continue. DigitalCoreHQ.com reserves the right to charge clients for additional services and resources used in or on client sites. DigitalCoreHQ.com reserves the right to consider clients product an inactive or abandoned project no longer than 30 days after last attempt to contact client. At which DigitalCoreHQ.com will email client files of website up to last payment received. DigitalCoreHQ.com will keep all sites on up to 60 days after last email attempt.
All accounts are billed according to the dates they were first activated on. If you will not pay for service renew in 14 days after deactivation, your account will be suspended. If you will not pay for service renew in 180 days after deactivation, your account will be terminated and all data will be lost. You will receive an email reminder 14 days prior to deactivation.
All services provided by DigitalCoreHQ.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless DigitalCoreHQ.com and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. If you think your site may violate our Terms Of Service, please ask us before signing up for an account so that we may determine if we can host your site. DigitalCoreHQ.com reserves the right to determine what is and what isn’t acceptable for our servers. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation without prior warning.
The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
Proxy servers Mail bombers Anonymous mailers IP spoofers Port scanners Hivemail Telnet or SSH Access Scripts nph-proxy (and other scripts what operates like proxy) UBB (Ultimate Bulletin Board, all versions) lstmrge.cgi phpShell FormMail.cgi, FormMail.pl from Matt’s Script Archive are not allowed.
Background daemons in general are prohibited, we will consider requests on a one on one basis. If allowed extra charges will be assessed based on resources on system maintenance needed.
We currently do not allow IRC or IRC bots to be operated on our servers.
Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a $15 penalty for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy. As such, any violation will result in immediate deactivation of services without refund. Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.
DigitalCoreHQ.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from DigitalCoreHQ.com servers going off-line or being unavailable for any reason whatsoever. Furthermore, DigitalCoreHQ.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of DigitalCoreHQ.com servers. All damages shall be limited to the immediate termination of service. Violations of these Acceptable Uses Policies should be referred to support@DigitalCoreHQ.com. All complaints will be investigated promptly.
DigitalCoreHQ.com cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by DigitalCoreHQ.com are resold. Thus, certain equipment, routing, software, and programming used by DigitalCoreHQ.com are not directly owned or written by DigitalCoreHQ.com . Moreover, DigitalCoreHQ.com holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as DigitalCoreHQ.com sees fit. FURTHERMORE, DigitalCoreHQ.com retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.
Protected under the first amendment of the U.S. Constitution, DigitalCoreHQ.com is founded on Christian principals, therefore reserves the right to deny services of any sort which goes against the religious belief and practice.